Southern Tier Wedding Videographer Ordered To Deliver Tapes
Attorney General Spitzer today announced his office has won broad sanctions against a Broome County wedding videographer forcing him to deliver tapes ordered by newlyweds or make restitution.
Judge Joseph P. Hester, Jr. of State Supreme Court in Broome County upheld Spitzer's allegations against Ronald Hills, owner of TVPRO, also known as Techvideo Productions, for deceptive business practices and fraud for his failure to produce promised videotapes or refunds for customers.
"Consumers trusted this videographer with the pictorial memories of a very important day in their lives," Spitzer said. "This ruling sends a strong message that the rule of law requires businesses be held to their contractual obligations. My office will work diligently to ensure existing videos be delivered to the rightful customers."
Hills has been providing wedding videography services since prior to 1998 mainly in Broome County. At least six couples have contacted Spitzer's Binghamton office to complain about Hill's services. Consumers allege that Hills took advance payment for videography services and then failed to return phone calls, e-mails or certified letters and even failed to deliver ordered wedding tapes in a timely manner, if at all. When customers attempted to contact him, Hills failed to respond, forcing some customers to scramble to find another videographer for services for which they had paid Hills.
One couple made two payments to Hills totaling $250 for videography services and was promised a final product within two to three weeks following their wedding. After attempting to contact Hills by phone and by letter for many months after their wedding, this couple still has not received a response.
Spitzer's office requested and won: full restitution for his customers; an order barring Hills from engaging in the wedding videography business until he posts a $25,000 bond and directing him to deliver videotapes. Hills also was ordered to pay $5,000 in costs and penalties.
This case was handled by Assistant Attorney General Michael J. Danaher, Jr. of the Binghamton Regional Office under the supervision of Assistant Attorney General In Charge Dennis McCabe.
Individuals interested in filing a complaint against Ronald Hills and Techvideo are encouraged to contact the Attorney General's consumer help line at (800) 771-7755.