Publications List

Office of Attorney General
Eric T. Schneiderman
Publication Listing

Use our On-line Publications Order Form to order brochures

Please indicate the quantity of each item being requested. All publications are free of charge.

 

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NEW

Antitrust

Online Viewing Only

Autos

  • Lemon Law Brochure
    Provides information about New York’s “Lemon Laws”, which provide legal remedies for buyers of new and used cars that don’t conform to warranties.

  • Car Buying: Consumer Tips
    Advice on researching vehicles, choosing a dealer and what to look for in a contract.

Online only (or call for copies)

  • NY's Used Car Lemon Law GuideUsed Car Lemon Law Arbitration Form
    This law provides both requirements for dealers of used vehicles under all circumstances as well as rights for consumers in the event that the car either cannot be repaired after at least three attempts or if the car is out of service for at least fifteen days.

  • NY's New Car Lemon Law GuideNew Car Lemon Law Arbitration Form
    This law provides protection for consumers of motor vehicles against all material defects for up to 18,000 miles or two years of purchase (whichever comes first). Problems must be reported in a timely fashion to either the manufacturer or the dealer.

Online Viewing Only

  • Advertising Guidelines for Auto Dealers
    In conjunction with major auto dealers across New York State, the Office of the Attorney General has come up with a series of guidelines aimed at forging a more honest and therefore more competitive marketplace - thereby benefiting both dealers and consumers - by combating deceptive advertising by auto dealerships
  • Excess Wear Guide  |  New York's Auto Leasing Excess Wear & Damage Arbitration Program
    This consumers' guide emphasizes distinctions between leasing and purchasing vehicles. The Arbitration Program allows the consumer to exercise his or her legal right to challenge charges for excess wear and damage to the vehicle.

Charitable Giving


Charitable Organizations

Online Viewing Only

Consumer Tips

Civil Rights/Special Needs

  • Immigrant Youth and Deferred Action | En Española
    Brochure discusses new regulations allowing young immigrants who came to the United States as children to petition for deferred prosecution for unauthorized entry or residence and to request a work authorization.

  • Language Access | En Española
    Brochure discusses laws and regulations that ensure access to information and services, regardless of an individual's primary language or hearing impairment.

  • Religious Rights in the Workplace  | En Española | Haitian
    Describes the rights and responsibilities of workers and employers in accommodating religious needs.

  • Fair Housing | En Española
    Discusses laws concerning discrimination in the rental, sale or financing of homes.

  • Employment Discrimination | En Española
    Discusses laws concerning discrimination in the workplace and the actions employees can consider when faced with it.

  • Service Animals Brochure
    Discusses the laws that protect individuals who rely upon service animals, particularly in public accommodations and housing.

  • Sexual Harassment in the Workplace | En Española
    Explains what sexual harassment is, discusses the steps a victim of sexual harassment can take, and reminds the reader that in the event of a sexual harassment complaint, retaliation is discriminatory and therefore illegal.

  • Economic Empowerment
    Help for homeowners who want to understand the process of buying a home, the importance of good credit, and how to avoid becoming victims of scams.

  • Wheelchair Lemon Law | Wheelchair Lemon Law Request-for-Arbitration Form
    This law provides protection for consumers of  wheelchairs and gives them special rights in the event that the wheelchair turns out not to function within the written warranty and the manufacturer or dealer cannot appropriately repair it.

  • Protecting Access to Women's Health Care Services
    Explains regulations against protesters at women's health services and discusses rights of patients as well as of those that work at the facility, like doctors, nurses, and other staff.

Online Viewing Only

Crime & Safety:

  • Crime Victims Bill of Rights English  | Chinese | En Española
    This list provides a summary of victims' rights established over the past thirty years; categories of rights are: Right to Know, Victim Involvement, Making Victims Whole, Protection for Crime Victims, and Help for Victims.

  • Domestic violence and sexual assault
    What domestic violence is and the often unacknowledged importance of taking it seriously by reporting it and seeking protection. Steps to take for victims of sexual assault as well. A list of contacts and statutory references are also included.

Environmental

Online Viewing Only

  • Lead Paint in Your Home: Know Your Rights
    Potential dangers of lead paint's presence in the home and its particular threat to infants and children. Consumers have many rights in regards to lead paint, but most importantly, sellers, brokers, and landlords are required to supply buyers or renters with appropriate information. There is also information on how to reduce exposure to lead paint and how to get children tested.

  • Idling Trucks and Buses
    Idling trucks and buses are bad for human health as well as the environment, and such violations should be reported whenever possible.

  • Integrated Pest Management: An Introduction
    This explanation opens with a discussion of IPM's holistic approach, explains how it works for outdoor pests, and gives useful references.

  • Protecting Your Children from Lead Poisoning
    The dangers of lead poisoning, what readers can do to prevent it from occurring in their home, and how to get children tested.

  • Radon: The Invisible Intruder
    Provided here are explanations of what radon is, how it can be excessively exposed to humans, and potential health hazards. There is a helpful map of New York State showing where the highest radon levels occur. Also discussed are how to test for radon and how to prevent/reduce radon in the home.

Health

Housing

  • Tenants Rights | En Española
    An explanation of leases, rent, habitability requirements, safety issues, utility services, and tenants' personal protections. Does not address cooperative or condominium housing issues.

  • Manufactured Home Tenant's Rights
    What manufactured homes are, issues of discrimination, issues of habitability, regulations on leases, matters of rent and other payments, eviction, and various rights of tenants.

  • Cooperative & Condo Conversion Manual
    Essential information about different types of cooperative housing ownership, relevant NYS laws, the conversion process, and tenants' rights. At the end, there is a helpful glossary as well as a list of resources.

  • Understanding and Dealing with Co-op Board of Directors
    In a question-and-answer format, this page addresses rules regulating and powers designated to the Board of Directors, information about leases and other written documents, tenants' rights, roles of sponsors, and how the Office of the Attorney General may be able to help in some circumstances.

  • How to Handle Problems with a Condo Board of Managers
    In a question-and-answer format, this page addresses rules regulating and powers designated to the Board of Managers, information about written documents, the Condominium Act, how best to tackle the problem, roles of sponsors, and how the Office of the Attorney General may be able to help in some circumstances.

Immigration Fraud

Internet

Online Viewing Only

  • Understanding the Internet: Glossary of Technology Terms
    This booklet consists of a list of clear definitions of technological terms, especially those related to computers and the Internet.

  • Making Travel Arrangements online
    This list of precautions about making travel arrangements online, called "Online Travel Tips," discusses searching for fares, online payment, online services' potentially disclaiming responsibility, issues with e-tickets, and specials only available on certain sites.

Investor Protection

  • Investor Self Defense
    Tips for making informed decisions on investment opportunities and avoiding scams.

  • What to Consider Before Buying a Franchise
    This booklet emphasizes the importance of research and skepticism for potential franchisees. It primarily aims to help potential franchisees to avoid illegitimate franchises and to make them aware of potential difficulties in the franchisor-franchisee relationship balance.

Labor

Public Integrity

Seniors

  • Smart Seniors, Smart Investors: Don't be Scammed | en Español
    Tips for older adults about making smart investments and avoiding investment fraud.

  • Smart Seniors | En Española
    This booklet is aimed at helping senior citizens better understand how to protect themselves against scams, threats to their health, and elder abuse.

  • A Housing Guide for Senior Citizens
    This guide addresses such key issues as age discrimination, harassment, Senior Citizen Rent Increase Exemption (SCRIE), alternative housing, in-home assistance, financial assistance, help with electric and gas utilities, and help with telephone service.

Grandparents

Student Lending

  • Students, Credit Cards and Banking
    Raise your Financial IQ: Brochure explains different types of student loans and offers tips on smart borrowing.

  • Student Loans
    Raise your Financial IQ: Brochure offers tips on applying for and using credit cards and banking services.

Telecommunications

Online Viewing Only

  • Switching or Canceling Long-Distance Service
    These tips address how a consumer can confirm that he or she has long-distance service, what to consider when switching companies, how to switch companies, and how to cancel service.
  • Wireless phones
    This list of tips reminds consumers to be careful in choosing among various plans by considering what exactly they do and do not need, extra fees, durations of contracts, and problems with "dead zones.

Please forward any request for publications to:

Public Information & Correspondences
Attorney General’s Office
The Capitol, Albany, NY 12224

You may fax your request to (518) 473-9907

or

Use our On-line Publications Order Form

Adobe PDF Reader You can download Adobe PDF Reader from Adobe Systems.

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