Are You Getting The Internet Speeds You Are Paying For?

The Office of the New York State Attorney General is investigating consumer Internet speeds. We encourage New Yorkers to test their own broadband speed at home, and submit the test to help our office determine what internet speeds consumers are receiving.

This is how you do it:

Run the broadband speed test at http://internethealthtest.org/nyc
Make a screen shot of the results
1. If you are using a Windows computer, press [Ctrl-PrintScrn]. The file is saved to your clipboard. Paste it into a document in Microsoft Paint or Microsoft Word and save the document.
2. If you are using a Macintosh computer, press [Command-Shift-3]. The file will appear on your desktop.
Fill out the form below, double check it (and make sure that you’ve uploaded the screen shot).
Click “Submit.”
Optional - If you have time, repeat the test at different times, and upload the results.

This should take just a few minutes and could be very helpful. Thank you!

Please be advised that your IP address will be collected when submitting this web form.

* = required

About Your Connection

What is the name of your Internet Service Provider (ISP)? *

Please enter the name of your Internet Service Provider (ISP) *

What bandwidth level do you pay for in Mbps? * Download Speed: Mbps

Upload_Speeds * Upload Speed: Mbps

How is your computer connected to the internet? *

Please explain how your computer is connected to the internet *

Attach Your Speed Test Result Screen Shot
To attach a file, please click the Browse or Choose File button below, locate the file on your computer, and click Open. You can attach up to 5 files. A single file cannot exceed a file size of 6 MB. At least one file attachment is required.*

File Attachments

ZIP Code (5 digits) *

About You

As part of our investigation, we may want to contact you about these results. If that is okay, please provide your contact information below:

First Name

Last Name

Email Address

Email Address Confirmation

Phone Number

Comments

Comment Box

In submitting this form, I understand that:

All boxes must be checked to certify terms before submission *

The Attorney General is not my private attorney, but represents the public in enforcing laws designed to protect the public from misleading or unlawful business practices. My filing this complaint does not mean that the Attorney General has initiated a lawsuit or proceeding on my behalf or that it will do so. The Attorney General cannot give me legal advice or represent me in court. If I have any questions concerning my legal rights or responsibilities, I should contact a private attorney.

The Attorney General may use information from my complaint in legal proceedings to establish violations of law.

Any false statements in this complaint are punishable under law.

* All boxes above must be checked to certify terms before submission

By typing my full name below, I certify that the above complaint is true and accurate to the best of my knowledge and that any documents attached are true and accurate copies of the originals.

Signature

Date

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