Information for Everest Students

Form online at:

  • Print and mail a copy of the Form to: U.S. Department of Education, PO Box 194407, San Francisco, CA 94119.
  • Scan the Form and email it to
  • If you have questions, call the DOE at 855-279-6207.
  • Borrowers are eligible for a loan discharge if they enrolled in the following programs at Everest Institute Rochester:


    Date of First Enrollment

    Accounting (Associate) 

    7/1/2010- 9/30/2014

    Administrative Office Technology (Associate) 


    Business (Associate)


    Business Accounting and Applications (Diploma)


    Business Management (Diploma)


    Criminal Justice (Associate)


    Medical Assistant (ASS)


    Medical Assistant (Associate)


    Medical Assistant (Diploma)


  • For a list of programs identified by the DOE at other Everest campuses, visit
  • Even if the DOE did not include your program on its list, you may still qualify for a discharge if your school made misrepresentations or otherwise violated state law.  If the DOE did not include your program on its list, you can apply for a loan discharge by:
    1. filling out this Form; and
    2. in the section called “Other Information” provide a detailed account of your allegations of misconduct (you can also attach a separate letter).
  • For more information, visit or call the DOE at 855-279-6207.
  • You can request a forbearance while your application is being processed.
    • If you are an Everest student with Direct Loans (or both Direct and FFEL Loans) and you apply for a discharge based on school misconduct, or if you plan to apply in the next year, you may request that your servicer or debt collector grant a forbearance to stop all debt collection, including wage garnishments, for a 12-month period.  During this period, you will not be required to make payments. 
    • To request a forbearance, call the DOE at 855-279-6207.
    • Your servicer will notify you when your loan has been placed into forbearance. Until you receive that notice, continue to make payments.
    • For more information on forbearance, visit Forbearance Information.   
  • Closed School Discharges

    • If you were enrolled at Everest Institute Rochester or another Everest school when it closed in April 2015, or if you withdrew after June 20, 2014, you may qualify for a Closed School Discharge.
    • Students are not eligible if they transferred credits and completed a comparable program at another school.  However, such students may be eligible for a loan discharge based on school misconduct.  See information on above for instructions on how to apply for a discharge based on school misconduct. 
    • To obtain a Closed School Discharge, submit the Closed School Discharge Application to your loan servicer.  To find your loan servicer, log in to My Federal Student Aid or call 1-800-4-FED-AID. 
    • For more information, visit Closed School Discharge Information.

    Private Student Loans

    • Many Everest borrowers also took out private student loans, usually called “Genesis” loans.  If you received a Genesis loan, you may be covered by a settlement agreement obtained by the Consumer Financial Protection Bureau (“CFPB”).  This settlement provided that:
      • Genesis loan borrowers will receive a 40% reduction on principal balances.
      • Such borrowers cannot be sued or threatened with legal action if they fail to repay their Genesis loans.
      • All current negative information concerning Genesis loans will be deleted from borrowers’ credit histories.  (However, negative information may be reported to credit reporting agencies if borrowers fail to make future payments.)
      • You should have received a letter in March 2015 if your loan was included in the settlement. 
      • If you are not sure if your loan was included in the settlement, you can find out by asking your current Genesis loan servicer.  If your servicer will not provide that information, you can file a complaint with the CFPB here.