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Post date: April 5 2011

A.G. Schneiderman Announces Review Of Syracuse Symphony Orchestra Shutdown

Attorney General's Review Will Seek to Determine Whether Refunds Can Be Made Available to Those Who Purchased Tickets

Consumers Are Urged to File Complaints With Attorney General's Office


SYRACUSE -- Attorney General Eric T. Schneiderman today announced that his office is seeking information related to the sudden suspension of the Syracuse Symphony Orchestra. The goal of the review is to determine whether refunds can be made available to consumers who have already purchased tickets.

"If you pay for goods or services, by law, you should get what you paid for," said Attorney General Schneiderman. "The Syracuse Symphony Orchestra left thousands of people holding tickets to performances they paid for but will never see. While our ability to recover refunds depends on what our review uncovers, my office will work diligently to provide whatever relief for ticket holders we can."

When services are paid for but not provided, New York State laws generally require those funds to be returned to consumers. The Attorney General's office will meet with members of the Syracuse Symphony Orchestra to gather information related to event ticket sales, season ticket sales, and financial statements.

The inquiry is also seeking to identify how many ticket holders there are, how much they are owed and the financial ability of the Syracuse Symphony Orchestra to pay them back.

Consumers who bought tickets are urged to contact the Attorney General's Syracuse Regional Office to file complaints at 315-448-4848.