Homeowner Protection | En español
Provides information about free help for homeowners who may be facing foreclosure.
Some tips on making smart purchases and avoiding bad deals.
Warm weather can bring out the scammers. Describes how to spot some common scams.
Recovering From the Storm
Tips for dealing with repair contractors and avoiding price gouging in the wake of damaging storms.
Debt: Managing the Overload | En español
Includes information about dealing with debt collectors, and seeking help from credit counseling agencies
Protect Your Identity | En español
An explanation of what exactly identity theft is and how it works, along with a series of key precautionary tips for consumers, emphasizing the importance of maintaining the utmost reasonable privacy of personal information and monitoring credit reports.
Tips for protecting your privacy: Don't Become a Victim of ID Theft
Information and warnings about marketing schemes targeted at potential victims of ID theft, as well as consumer tips on protecting themselves from becoming these victims. It also elaborates various regulations on privacy and identity theft.
ID Theft Kit: What to do if You have been Victimized
Straightforward directions on immediate steps to take in various specific instances of identity theft, such as with missing credit/debit cards, stolen checks, and problems with a social security number or the U.S. Post Office.
Predatory Lending: How to protect yourself (En español) Chinese
Tips for consumers on how to protect their finances, especially emphasizing the importance of consumers' understanding the terms of any agreements. There are also explanations of several common types of predatory lending.
Sweepstakes Tip Card
This is a basic list of warnings and tips for New Yorkers about sweepstakes scams, emphasizing the benefits of skepticism.
Basic Banking/Lifeline Accounts
Brochure discusses low cost services that banks must provide consumers, as well as other options like prepaid debit cards.
Home Improvement Contractor Tip Card (En español)
Home Improvement Contractor Tip Card
Source of Income Discrimination
- Brochure describes laws in some New York communities against discriminatory housing practices targeting those whose lawful incomes are derived
from lawful sources other than wages.
Barriers to Re-entry
– Brochure discusses criminal history discrimination in employment.
Immigrant Youth and Deferred Action | En español
Brochure discusses new regulations allowing young immigrants who came to the United States as children to petition for deferred prosecution for unauthorized entry or residence and to request a work authorization.
Language Access | En español
Brochure discusses laws and regulations that ensure access to information and services, regardless of an individual's primary language or hearing impairment.
Religious Rights in the Workplace | En español | Haitian
Describes the rights and responsibilities of workers and employers in accommodating religious needs.
Fair Housing | En español
Discusses laws concerning discrimination in the rental, sale or financing of homes.
Employment Discrimination | En español
Discusses laws concerning discrimination in the workplace and the actions employees can consider when faced with it.
Service Animals Brochure
Discusses the laws that protect individuals who rely upon service animals, particularly in public accommodations and housing.
Sexual Harassment in the Workplace | En español
Explains what sexual harassment is, discusses the steps a victim of sexual harassment can take, and reminds the reader that in the event of a sexual harassment complaint, retaliation is discriminatory and therefore illegal.
Help for homeowners who want to understand the process of buying a home, the importance of good credit, and how to avoid becoming victims of scams.
Wheelchair Lemon Law | Wheelchair Lemon Law Request-for-Arbitration Form
This law provides protection for consumers of wheelchairs and gives them special rights in the event that the wheelchair turns out not to function within the written warranty and the manufacturer or dealer cannot appropriately repair it.
Protecting Access to Women's Health Care Services
Explains regulations against protesters at women's health services and discusses rights of patients as well as of those that work at the facility, like doctors, nurses, and other staff.
Mental Health Parity Brochure
Offers consumers information concerning health insurance coverage for mental health and substance abuse services.
Lead Paint Poisoning – Keep Your Home and Children Safe | En español
Tips for avoiding and testing for lead paint poisoning, as well as a discussion of consumer rights when renting, owning and improving your home.
Mold in Your Home
Brochure offers advice on removing mold from your home in the aftermath of a storm and flooding.
Indoor Tanning: Know the Risks.
Know the Facts : Dispelling Myths and Misconceptions
Shopping for Health Insurance: Helpful Tips for Open Enrollment
Provides information and tips for choosing health insurance plans on the “New York State of Health” website.
Health Plan Networks: Avoid Surprise if Caught Outside
Discusses the added, and sometimes unexpected, costs of obtaining health care outside of your insurance networks.
Residential Care: Protecting Patients from Abuse and Neglect | En español
Real Problems with Health Care, Real Solutions for New Yorkers. | En español | Chinese
This brochure explains how the Office of the Attorney General's Healthcare Bureau safeguards consumers’ health care rights by mediating disagreements, providing information and investigating cases of fraud and abuse.
Planning your healthcare in advance
This document recommends that New Yorkers plan in advance for end-of-life healthcare. It gives reasons for doing so, as well as information on advance directives, pain management, hospice care, and organ donation, among other topics.
Health & Rx Discount Cards
This brochure explains how discount cards are supposed to work and gives advice on making smart purchases and avoiding deceptive scams. It also describes some alternatives and offers services from both the Consumer Frauds and Protections Bureau as well as the healthcare Bureau of the Office of the Attorney General.
Urgent Care Centers
Explains how urgent care centers can fit into consumers' health care options.