Publications List

Office of Attorney General
Eric T. Schneiderman
Publication Listing

Use our On-line Publications Order Form to order brochures

Please indicate the quantity of each item being requested. All publications are free of charge.

 

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NEW

Antitrust

Online Viewing Only

Autos

  • NY's New Car Lemon Law GuideNew Car Lemon Law Arbitration Form
    This law provides protection for consumers of motor vehicles against all material defects for up to 18,000 miles or two years of purchase (whichever comes first). Problems must be reported in a timely fashion to either the manufacturer or the dealer.

  • NY's Used Car Lemon Law GuideUsed Car Lemon Law Arbitration Form
    This law provides both requirements for dealers of used vehicles under all circumstances as well as rights for consumers in the event that the car either cannot be repaired after at least three attempts or if the car is out of service for at least fifteen days.

  • Car Buying: Consumer Tips
    Advice on researching vehicles, choosing a dealer and what to look for in a contract.

Online Viewing Only

  • Advertising Guidelines for Auto Dealers
    In conjunction with major auto dealers across New York State, the Office of the Attorney General has come up with a series of guidelines aimed at forging a more honest and therefore more competitive marketplace - thereby benefiting both dealers and consumers - by combating deceptive advertising by auto dealerships
  • Excess Wear Guide  |  New York's Auto Leasing Excess Wear & Damage Arbitration Program
    This consumers' guide emphasizes distinctions between leasing and purchasing vehicles. The Arbitration Program allows the consumer to exercise his or her legal right to challenge charges for excess wear and damage to the vehicle.

Charitable Giving


Charitable Organizations

Online Viewing Only

Consumer Tips

  • Homeowner Protection
    Provides information about free help for homeowners who may be facing foreclosure.

  • Payday Loans

  • Savvy Consumers
    Some tips on making smart purchases and avoiding bad deals.

  • Summer Scams
    Warm weather can bring out the scammers. Describes how to spot some common scams.

  • Recovering From the Storm
    Tips for dealing with repair contractors and avoiding price gouging in the wake of damaging storms.

  • Debt: Managing the Overload
    Includes information about dealing with debt collectors, and seeking help from credit counseling agencies.

  • Protect Your Identity
    An explanation of what exactly identity theft is and how it works, along with a series of key precautionary tips for consumers, emphasizing the importance of maintaining the utmost reasonable privacy of personal information and monitoring credit reports.

  • Tips for protecting your privacy: Don't Become a Victim of ID Theft
    Information and warnings about marketing schemes targeted at potential victims of ID theft, as well as consumer tips on protecting themselves from becoming these victims. It also elaborates various regulations on privacy and identity theft.

  • ID Theft Kit: What to do if You have been Victimized
    Straightforward directions on immediate steps to take in various specific instances of identity theft, such as with missing credit/debit cards, stolen checks, and problems with a social security number or the U.S. Post Office.

  • Predatory Lending: How to protect yourself   (Español)   Chinese
    Tips for consumers on how to protect their finances, especially emphasizing the importance of consumers' understanding the terms of any agreements. There are also explanations of several common types of predatory lending.

  • Sweepstakes Tip Card
    This is a basic list of warnings and tips for New Yorkers about sweepstakes scams, emphasizing the benefits of skepticism.

  • Basic Banking/Lifeline Accounts
    Brochure discusses low cost services that banks must provide consumers, as well as other options like prepaid debit cards.

  • Home Improvement Contractor Tip Card   (Español)
    Home Improvement Contractor Tip Card

Civil Rights/Special Needs

Online Viewing Only

Courts

Crime & Safety:

  • Crime Victims Bill of Rights English  | Chinese | En Española
    This list provides a summary of victims' rights established over the past thirty years; categories of rights are: Right to Know, Victim Involvement, Making Victims Whole, Protection for Crime Victims, and Help for Victims.

  • Domestic violence and sexual assault
    What domestic violence is and the often unacknowledged importance of taking it seriously by reporting it and seeking protection. Steps to take for victims of sexual assault as well. A list of contacts and statutory references are also included.

Environmental

Online Viewing Only

  • Lead Paint in Your Home: Know Your Rights
    Potential dangers of lead paint's presence in the home and its particular threat to infants and children. Consumers have many rights in regards to lead paint, but most importantly, sellers, brokers, and landlords are required to supply buyers or renters with appropriate information. There is also information on how to reduce exposure to lead paint and how to get children tested.

  • Idling Trucks and Buses
    Idling trucks and buses are bad for human health as well as the environment, and such violations should be reported whenever possible.

  • Integrated Pest Management: An Introduction
    This explanation opens with a discussion of IPM's holistic approach, explains how it works for outdoor pests, and gives useful references.

  • Protecting Your Children from Lead Poisoning
    The dangers of lead poisoning, what readers can do to prevent it from occurring in their home, and how to get children tested.

  • Radon: The Invisible Intruder
    Provided here are explanations of what radon is, how it can be excessively exposed to humans, and potential health hazards. There is a helpful map of New York State showing where the highest radon levels occur. Also discussed are how to test for radon and how to prevent/reduce radon in the home.

Health

Housing

  • Tenants Rights | En Española
    An explanation of leases, rent, habitability requirements, safety issues, utility services, and tenants' personal protections. Does not address cooperative or condominium housing issues.

  • Manufactured Home Tenant's Rights
    What manufactured homes are, issues of discrimination, issues of habitability, regulations on leases, matters of rent and other payments, eviction, and various rights of tenants.

  • Cooperative & Condo Conversion Manual
    Essential information about different types of cooperative housing ownership, relevant NYS laws, the conversion process, and tenants' rights. At the end, there is a helpful glossary as well as a list of resources.

Online Viewing Only

  • What to do about Problems with your Co-op Board of Directors
    In a question-and-answer format, this page addresses rules regulating and powers designated to the Board of Directors, information about leases and other written documents, tenants' rights, roles of sponsors, and how the Office of the Attorney General may be able to help in some circumstances.

  • What to do about Problems with Homeowners Association
    Because in most instances no government agency can help homeowners who are having problems with their HOA, this document serves to explain rights to these homeowners. It describes how HOAs are supposed to work, typical problems, basic legal regulations to look into, and initial recommended steps for resolving the problem.

  • How to Handle Problems with a Condo Board of Managers
    In a question-and-answer format, this page addresses rules regulating and powers designated to the Board of Managers, information about written documents, the Condominium Act, how best to tackle the problem, roles of sponsors, and how the Office of the Attorney General may be able to help in some circumstances.

Immigration Fraud

Internet

Online Viewing Only

  • Understanding the Internet: Glossary of Technology Terms
    This booklet consists of a list of clear definitions of technological terms, especially those related to computers and the Internet.

  • Making Travel Arrangements online
    This list of precautions about making travel arrangements online, called "Online Travel Tips," discusses searching for fares, online payment, online services' potentially disclaiming responsibility, issues with e-tickets, and specials only available on certain sites.

Investor Protection

  • Investor Self Defense
    Tips for making informed decisions on investment opportunities and avoiding scams.

  • What to Consider Before Buying a Franchise
    This booklet emphasizes the importance of research and skepticism for potential franchisees. It primarily aims to help potential franchisees to avoid illegitimate franchises and to make them aware of potential difficulties in the franchisor-franchisee relationship balance.

Labor

  • On The Job En Española
    New York State protects the rights of all workers. This brochure discusses those rights and where to find help if the rights are violated.

  • Service Members & Veterans Resource Guide
    This resource guide will help you navigate some of the most important rights and benefits that are available under both state and federal law.

Public Integrity

Seniors

  • Smart Seniors, Smart Investors: Don't be Scammed
    Tips for older adults about making smart investments and avoiding investment fraud.

  • Smart Seniors | En Española
    This booklet is aimed at helping senior citizens better understand how to protect themselves against scams, threats to their health, and elder abuse.

  • A Housing Guide for Senior Citizens
    This guide addresses such key issues as age discrimination, harassment, Senior Citizen Rent Increase Exemption (SCRIE), alternative housing, in-home assistance, financial assistance, help with electric and gas utilities, and help with telephone service.

Student Lending

  • Student Bill of Rights cards
    The list of rights primarily focuses on students' rights to information about lenders and about their options. There is also a list of key questions to ask financial aid offices and lenders.

Telecommunications

Online Viewing Only

  • Switching or Canceling Long-Distance Service
    These tips address how a consumer can confirm that he or she has long-distance service, what to consider when switching companies, how to switch companies, and how to cancel service.
  • Wireless phones
    This list of tips reminds consumers to be careful in choosing among various plans by considering what exactly they do and do not need, extra fees, durations of contracts, and problems with "dead zones.

Please forward any request for publications to:

Public Information & Correspondences
Attorney General’s Office
The Capitol, Albany, NY 12224

You may fax your request to (518) 473-9907

or

Use our On-line Publications Order Form

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