Complaints for Other Agencies

Please use the following addresses, phone numbers, and webpages to contact an agency regarding a specific problem or question that is outside the Attorney General Office's jurisdiction. This list is not exhaustive but merely an attempt to put you in contact with other agencies to help solve your problem. Thank you.

Search by Letter

Abandoned Property

Office of the State Comptroller: Bureau of Unclaimed Property
Unclaimed Funds Hotline: (800) 221-9311
 

Accountants

Complaints
NYS Department of Education: Office of Professional Discipline

License Inquiries
NYS Department of Education
 

Adoption

NYS Department of Family Assistance: Division of Family and Children's Services
New York Parents' Hotline: (800) 345-5437
 

Apartment Information Vendors

NYS Department of State
 

Appliances/Major Household

For Industry Sponsored Assistance contact:

Major Appliance Consumer Action Panel
20 N Wacker Drive
Chicago, Illinois 60606

 

Architects and Landscape Architects

Complaints
NYS Department of Education: Office of Professional Discipline

License Inquiries
NYS Department of Education
 

Art Fraud

Federal Trade Commission
 

Attorneys - Complaints Against

New York State Bar Association
 

Attorneys - Referrals Organizations

Indigent People Only

Civil and Central Administration Criminal Matters
Legal Aid Society
90 Church Street
New York, NY 10038
(212) 577-3300
Legal Aid Society
80 Lafayette Street
New York, NY 10013
(212) 577-3300

 

 

 

 

All Callers

New York State Bar Association
 

Attorneys - Reimbursement of Contested Fees

Client Security Fund
 

Auctions

NYC Department of Consumer Affairs

Cable Television

NYS Public Service Commission
(800) 342-3377


Career Counseling

NYC Department of Consumer Affairs


Cars

Repairs Generally

Safety Problems and Recall Information

To obtain information or report dangerous defects:
National Highway Traffic Safety Administration
Auto Safety Hotline: (800) 424-9393


Cemeteries - Public

NYS Department of State, Division of Cemeteries


Charities

The New York Sate Attorney General's Charities Page


Check Cashing Services

NYS Banking Department
(800) 522-3300


Children

Abuse and Neglect Hotline
(800) 342-3720

National Center for Missing and Exploited Children
(800) THE LOST
(800) 743-5677


Children and Pregnant Women

Nutrition, Immunizations, Evaluations

NYS Department of Health: Women, Infants and Children Program
WIC hotline - (800) 522-5006


Contractors

NYC Department of Consumer Affairs
 

Court System

Information on cases and pending litigation

New York City Civil Court
(212) 791-6000
 

Complaints against individual judges

NYS Commission on Judicial Conduct
38-40 State Street
Albany, NY 12207
Phone (212) 949-8860

 

Complaints against court officers

New York City Civil Court
(212) 791-6000


Credit Unions

Federally Chartered

National Credit Union Administration
 

State Chartered

NYS Banking Department
(800) 522-3330


Crime

Attorney General's Crime Victims Hotline
(800) 385-3111

Bronx
215 East 161st Street
Bronx, NY 10451
(212) 590-2120

Manhattan
1 Hogan Place
New York, NY 10013
(212) 335-9000

Queens
125-01 Queens Blvd.
Kew Gardens, NY 11415
(718) 520-5400


Crime Victims Compensation

Crime Victims Board


Customs

US Customs Service

Broker Regulation and Licensing

http://www.cbp.gov/

Daycare

To obtain a list of licensed daycare facilities within NYC or to register a complaint

NYC Department of Health: Bureau of Daycare
2 Layfayette Street, 22nd Floor
New York, NY 10048
(212) 676-2444
Complaint Hotline: (800) 732-5207

To obtain a list of licensed daycare facilites in New York State

NYS Department of Family Assistance: Bureau of Early Childhood Services
40 North Pearl Street, 11th Floor
Albany, NY 12243
(518) 474-9516
Public Information Office: (518) 474-9516
 

Disabled

General Information
NYS Justice Center for the Protection of People with Special Needs
(518) 549-0200
Relay users, please dial Dial 7-1-1 and give the operator (518) 549-0200
To report abuse: 1-855-373-2122 (staffed 24 hours a day, 7 days a week)
To report a death: 1-855-373-2124


Driving Schools

NYS Department of Motor Vehicles

Elections

Fraud

NYS Board of Elections


NYS

NYS Board of Elections


Electricians

Complaints

NYC Department of Buildings: Office of Investigations, Audits and Discipline


Employment Agencies

Complaints

NYC Department of Consumer Affairs

 

Engineers

Complaints

NYS Department of Education: Office of Professional Discipline
(800) 422-8106

License Inquiries

New York's Professional Misconduct Enforcement System


Environment

Attorney General's Environmental Crimes Hotline
(800) 771-7755

Food

Contaminated Products and Item Pricing

NYS Department of Agriculture and Markets
55 Hanson Place
Brooklyn, NY 11217
(718) 722-2876


Food Stamps and Other Public Assistance Benefits

NYC Human Resources Administration


Restaurant and Food Preparation

NYC Department of Health


Funeral Homes

NYS Department of Health: Funeral Directing Section


Gambling

NYC Police Department: Vice Enforcement Division


Gasoline

Gas Stations

NYC Department of Consumer Affairs: Department of Weights and Measures
 

Price Gouging and Quality

Attorney General Or NYS Public Service Commission


Other

NYC Department of Consumer Affairs


Going-Out-Of-Business Sales

NYC Department of Consumer Affairs


Government

Complaints Against NYC

Regarding City Agencies: Office of Public Advocate

Regarding City Employees: NYC Department of Investigation


Complaints Against NYS Agencies

New York State Office of the Comptroller: Division of Legal Services - Investigations Unit
 

Complaints Against Federal Agencies

Federal Information Center (800) 688-9889

TYY/TDD Calls for the Deaf: (800) 326-2996


Guns

Interpretation of Registration and Licensing Requirements

NYS Police: Pistol Permits Section

Hairdressers and Cosmetologists

NYS Department of State


Hazardous Products

Food, Drug and Cosmetics Only

Food and Drug Administration


Hazardous Products

U.S. Consumer Product Safety Commission (CPSC)
Product Safety Hotline: (800) 638-CPSC [2772]


Health Care

Ambulances (private and EMS, paramedics, schools)

NYS Department of Health: EMS Program


Hospitals (including private psychiatric)

NYS Department of Health: Hospital Program
(212) 613-4820
(800) 425-9324
Product Safety Hotline: (800) 638-CPSC [2772]


Hospital Billing Arbitration

[$60 fee, must file within 60 days (Workers Comp.) or 90 days (other)]

Empire State Medical, Scientific and Educational Foundation, Inc (800) 437-2234


Mental Health Clinics and State Psychiatric Hospitals

NYS Office of Mental Health


Nursing Homes

NYS Department of Health: Patient Care Investigations

(800) 425-0316


Other Professional Health Services

NYS Department of Education: Office of Professional Discipline

(800) 442-8106


Problems Other Than Billing

NYS Department of Health: Office of Professional Medical Conduct 

(800) 663-6114


Psychiatric Institutions (including Public and Private)

Bronx and Manhattan:
Mental Hygiene Legal Service
First Judicial Department

60 Madison Avenue, 2nd Floor
New York, New York 10010
(800) 922-6457


Dutchess, Kings, Nassau, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester:
Mental Hygiene Legal Service
Second Judicial Department

170 Old Country Road
Mineola, New York 11501
(800) 922-6457


Health Clubs

Bonding Inquiries

NYS Department of State: Division of Licensing Services


Hearing Aids

NYS Department of State

Infrastructure

Streets and Non-toll Bridges

NYC Department of Transportation: Inspector Generals Office


Toll Bridges and Tunnels between NYC and NJ

Port Authority of NY and NJ
(800) 221-9903


Other Toll Bridges and Tunnels (Operated by Tri-borough Bridge and Tunnel Authority)

Metropolitan Transportation Authority: Inspector Generals Office


Insurance [Other Than Health]

NYS Department of Financial Services
(800) 342-3736

 

Labor

Pensions and Benefits

US Department of Labor


Wages, Salaries, Unemployment Insurance, Job Placement

NYS Department of Labor


Workers Compensation

NYS Workers Compensation Board


Landlord/Tenant

Discrimination

Office of Fair Housing and Equal Opportunity: Fair Housing Enforcement Center


Elderly

NYC Department for the Aging


Equal Housing

US Housing and Urban Development: Equal Housing Office


Eviction Emergencies

Court Action

If tenant has been served with summons, he/she must file an answer within 5 days in the court named in the summons. The court will assist.


Housing Court for all boroughs:

(212) 374-8407

(212) 791-6000


Harassment

NYS Division of Housing and Community Renewal: Landlord Harassment Enforcement Unit


Maintenance and Safety

[Heat, hot water, lack of sanitation, unhealthy building conditions, faulty plumbing, broken elevator, windows broken]

NYS Department of Housing and Community Renewal: Division of Code Enforcement


Public Housing and Section 8 Housing Waiting Lists and Rent

Level Housing and Urban Development

NYC Housing Authority


Rent and Lease Complaints (Rent Stabilized, rent control, Mitchell/Lama, State subsidized Section 8 Tenants)

NYS Department of Housing and Community Renewal


Borough Offices:

Bronx
One Fordham Plaza, 2nd Floor
Bronx, New York 10458
(718) 563-5399

Brooklyn
55 Hanson Place, 7th Floor
Brooklyn, New York 11217
(718) 722-4778

Lower Manhattan: (South side of 110th and below)
25 Beaver Street, 5th Floor
New York, New York 10004
(212) 240-6010

Upper Manhattan (North side of 110th and above)
Adam Clayton Powell, Jr Office Building
163 West 125th Street, 5th Floor
New York, New York 10027
(212) 961-8930

Queens
92-31 Union Hall Street
Jamaica, New York 11433
(718) 739-6400

Staten Island
60 Bay Street, 7th Floor
Staten Island, New York 10301
(718) 816-0277

Nassau County
50 Clinton Street, 6th Floor
Hempstead, New York 11550
(516) 481-9494

Rockland County
94-96 North Main Street
Spring Valley, New York 10977
(914) 425-6575

Westchester County
55 Church Street, 3rd Floor
White Plains, New York 10601
(914) 948-4434

 

Rent and Lease Complaints - In Buildings of 5 or fewer units

Consult a private attorney


Senior Citizen Rent Increase Exemptions (SCRIE)

NYC Department of Housing Preservation and Development: Division of Rent Policy and Regulation


Sublets

Consult a private attorney


Miscellaneous Tenant Inquiries

NYS Division of Housing and Community Renewal


Land Surveyors

Complaints

NYS Department of Education Office of Professional Discipline
(800) 422-8106
 

License Inquiries

NYS Department of Education


Lawyers - Complaints Against

New York and Bronx Counties:

Departmental Disciplinary Committee for the First Department
61 Broadway, 2nd Floor
New York, NY 10006
(212) 401-0800


Kings, Queens and Richmond Counties:

Grievance Committee for the Second and Eleventh Judicial Districts
Renaissance Plaza
335 Adams Street, Suite 2400
Brooklyn, NY 11201-3745
(718) 923-6300


Dutchess, Orange, Putnam, Rockland and Westchester Counties:

Grievance Committee for the Ninth Judicial District
399 Knollwood Road, Suite 200
White Plains, NY 10603
(914) 949-4540

 

Nassau and Suffolk Counties:

Grievance Committee for the Tenth Judicial District
6900 Jericho Turnpike
Syosset, NY 11791
(516) 364-7344


Albany, Broome, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Madison, Montgomery, Otsego, Rensselaer, St. Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Sullivan, Tioga, Tompkins, Ulster, Warren and Washington Counties:

Attorney Grievance Committee
Third Judicial Department
286 Washington Avenue Ext.
Suite 200
Albany, NY 12203


Herkimer, Jefferson, Lewis, Oneida, Onondaga and Oswego Counties:

Grievance Committee for the Fifth Judicial District
Syracuse Square
465 South Salina Street
Syracuse, NY 13202
(315) 471-1835


Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates Counties:

Grievance Committee for the Seventh Judicial District
Atttorney Grievance Committee
50 East Avenue, Suite 404
Rochester, NY 14604-2206
(585) 530-3180
Fax: (585) 530-3191


Allegany, Cattaraugus, Chautauqua, Erie, Genessee, Niagara, Orleans and Wyoming Counties:

Grievance Committee for the Eighth Judicial District
1036 Ellicott Square Building
Buffalo, NY 14203
(716) 858-1190


Lawyers - Referrals Organizations

Indigent People Only

Civil and Central Administration
Legal Aid Society
90 Church Street
New York, NY 10038
(212) 577-3300

 

(Criminal Matters)

Legal Aid Society
80 Layfayette Street
New York, NY 10013
(212) 577-3300


All Callers:

New York State Bar Association - Lawyer Referrals and Information Services
(800) 342-3661
(518) 487-5709 - In the Albany Area


License Inquiries

State Licenses

NYS Department of State


City Licenses

NYC Department of Consumer Affairs


Corporate Filings

NYS Department of State: Division of Corporations - Certification Unit Automated Information Line: (516) 473-2492


Loan Brokers - Licensed

NYS Banking Department


Lottery

NYS Division of the Lottery

 

Marshals

NYC Department of Investigation


Medicaid

Inquiries

NYC Human Resources Administration


Provider Fraud

NYS Department of Law: Medicaid Fraud Control Unit
28 Liberty Street
New York, NY 10005
(212) 417-5300


Recipient Fraud

NYC Human Resources Administration: Bureau of Complaint and Fraud Investigations


Medicare

Fraud

Department of Health and Human Services: Office of Investigation

Jacob K. Javits Federal Building (Regional Office)
26 Federal Plaza, Suite 3835
New York, New York 10278
Office Number: 212-264-2560

Hubert H. Humphrey Building
200 Independence Avenue, SW
Washington, DC 20201

Toll Free Call Center: 1-877-696-6775


Inquiries

NYC Human Resources Administration


Modeling

NYC Department of Consumer Affairs


Mortgage Lenders and Brokers

NYS Banking Department


Moving

Within NYS

NYS Department of Transportation: Motor Carrier Assistance Unit


Other counties in NYS

NYS Department of Transportation: Intermodal Operations Bureau

(800) 786-5368


Interstate

NYS Department of Transportation: Intermodal Operations Bureau

(800) 786-5368

Off-Track Betting

NYS Racing and Wagering Board


Oil/Home Heating

Price Gouging and Quality

Attorney General or NYS Public Service Commission
(800) 422-8106

Parking Garages

NYC Department of Consumer Affairs


Parking Violations

Parking Violations Bureau Helpline:
(718) 422-7800 (in state)
(800) 813-9183 (Out of State)
(718) 802-3555 (TTY)

You may also contact: NYC Department of Investigations


Pawnbrokers

NYC Department of Consumer Affairs


Performing Artists

NYC Department of Consumer Affairs


Pesticides

NYS Department of Environmental Conservation


Plumbers

Licensing Inquiries

NYC Department of Building: Master Plumbers License Board


Complaints Against

NYC Department of Buildings: Office of Investigations, Audits and Discipline


Police

Complaints Against

NYC Civilian Complaint Review Board


Pollution

Air, Hazardous Waste, Industrial Waste and Noise

NYC Department of Environmental Protection
Environmental Crimes - (chemical, oil or solid waste dumping or spilling; dangerous handling of chemical wastes; other hidden or unlawful pollution activities)


Potholes

NYC Department of Transportation: Highway Maintenance

 

Private Investigators

NYS Department of State


Process Servers

NYC Department of Consumer Affairs


Property

Vacant Land (offered on Installment Sales Basis to NYS Residents)

NYS Secretary of State

US Department of Housing and Urban Development

Interstate Land Sales Registration


Public Assistance

Inquiries (About AFDC, HEAP, Eviction Emergency Assistance, etc.)

NYC Human Resources Administration


Legal Advice

Legal Aid Society
90 Church Street
New York, NY 10038
(212) 577-3300


Fraud

NYC Human Resources Administration: Bureau of Complaints and Fraud Investigations

Real Estate Appraisers and Brokers

NYS Department of State


Records, Vital

Adoption Records, NYC

NYS Department of Health


Birth and Death Certificates, NYC (from Jan 1, 1910)

NYS Department of Health
 

Birth and Death Certificates NYS (excluding NYC)

NYS Department of Health, Vital Records


Adoption Records, NYC

http://www.health.ny.gov/nysdoh/consumer/vr.htm


Social Security

Social Security Administration

Sanitation

NYC Department of Sanitation


Scaffolding

NYC Department of Buildings


Schools

Private Schools

NYS Education Department: Bureau of Propietary School Supervision


School Districts

New York State Office of the Comptroller: Division of Investigation


Senior Citizens

Legal Advice on S.S.I., Social Security, Wills, etc.

Legal Aid Society
90 Church Street
New York, NY 10038
(212) 577-3300


Rent Assistance

See Landlord/Tenant/SCRIE


Other Inquiries

NYC:

NYC Department for the Aging


NYS:

NYS Office for the Aging


Sewers

Attorney General's Environment Page


NYC:

NYC Department of Environmental Protection


NYS:

NYS Department of Environmental Conservation


Shipping

Complaints regarding the Post Office

(800) 222-1811


Small Claims Court

Information on How to Use The Court

New York Public Interest Research Group: Small Claims Court Action Center
(212) 349-6460


NYC Civil Court General Information

(212) 791-6000


In NYC

NYCourts


NYC Civil Court General Information

A Guide to New York Small Claims Court


Social Workers

Complaints

NYS Department of Education: Office of Professional Discipline


License Inquiries

NYS Depattment of Education
(800) 442-8106


Storage

Mini-Storage

Better Business Bureau of Metropolitan NY


Storage Warehouse

NYC Department of Consumer Affairs


Substance Abuse Programs

Complaints-Licensed and Un-licensed programs in place

NYS Division of Substance Abuse Services


License Inquiries

NYS Division of Substance Abuse Services


Supermarkets

Descriptive Advertising and Price Labeling

NYC Department of Consumer Affairs

Tax

NYS Department of Taxation and Finance: Taxpayers Assistance Bureau

Hotline:
(800) 225-5829


Tax Preparers

NYC Department of Consumer Affairs


Taxis and Car Services

Consumer Complaints: NYC Taxi and Limousine Commission
 

Telecommunications & Energy

Gas, Electric, Telephone Billing and Water

NYS Public Service Commission

Department of Public Service

Note: Contact the company first


Telemarketing

If consumer has not lost money

Federal Trade Commission: Division of Marketing Practices
 

Also contact:

Direct Marketing Association: Telephone Preference Service
P.O. Box 9014
Farmingdale, New York 11735
(212) 768-7277


Toxic Substances

Inquiries About Dangers

NYS Department of Health: Bureau of Toxic Substances


Complaints about the Private Workplace

US Occupational Safety and Health Administration


Complaints by Public Employees

NYS Department of Labor

Public Employee Safety and Health Bureau


Traffic Violations

NYS Department of Motor Vehicles: Registration

NYS Department of Motor Vehicles Call Center
(518) 474-0841


Moving Violations

In NYC, Rochester, Buffalo and Suffolk
NYS Department of Motor Vehicles: Traffic Violations Bureau, Plea Unit

In other counties
Traffic Violations Bureau Automated Information Line: (718) 488-5710


Transit

City Subways and Buses

City Subways and Buses


Staten Island Ferry Traffic and Private Bus Lines

NYC Department of Transportation
(212) CALL DOT
[(212) 225-5368]


L.I. Railroad, Metro North, SIRTA, MSBA, MABSTOA, NYC Transit Authority

Metropolitan Transportation Authority : Inspector Generals Office

Fraud, Abuse and Complaints Hotline:
(800) MTA IG4U
[(800) 682-4448]
 

Airports, PATH train, Port Authority Bus Station

Port Authority of NY and NJ