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Complaints for Other Agencies
Please use the following addresses, phone numbers, and webpages to contact an agency regarding a specific problem or question that is outside the Attorney General Office's jurisdiction. This list is not exhaustive but merely an attempt to put you in contact with other agencies to help solve your problem. Thank you.
- Office of the State Comptroller: Bureau of Unclaimed Property
Unclaimed Funds Hotline: (800) 221-9311
- Complaints
- License Inquiries
- NYS Department of Family Assistance: Division of Family and Children's Services
New York Parents' Hotline: (800) 345-5437
- For Industry Sponsored Assistance contact:
Major Appliance Consumer Action Panel
20 N Wacker Drive
Chicago, Illinois 60606
Architects and Landscape Architects
- Complaints
- License Inquiries
Attorneys - Complaints Against
Attorneys - Referrals Organizations
- Indigent People Only
- (Civil and Central Administration)
Legal Aid Society
90 Church Street
New York, NY 10038
(212) 577-3300
- (Criminal Matters)
Legal Aid Society
80 Layfayette Street
New York, NY 10013
(212) 577-3300
- All Callers
Attorneys - Reimbursement of Contested Fees
- NYS Banking Department
(877) 226-5697 (877)-BANKNYS
- NYS Public Service Commission
(800) 342-3377
- Repairs Generally:
Within 90 days or 3,000 miles from the date car was last in the shop
If the 90 days expired and car was bought used
If the 90 days expired and the car is new
- AUTOCAP-Greater NY Dealer's Association
Safety Problems and Recall Information
To obtain information or report dangerous defects:
- National Highway Traffic Safety Administration
Auto Safety Hotline: (800) 424-9393
- NYS Banking Department
(800) 522-3300
- Abuse and Neglect Hotline
(800) 342-3720
- National Center for Missing and Exploited Children
(800) THE LOST
(800) 743-5677
- Nutrition, Immunizations, Evaluations
- NYS Department of Health: Women, Infants and Children Program
WIC hotline - (800) 522-5006
- Information on cases and pending litigation
- New York City Civil Court:
(212) 791-6000
- Complaints against individual judges
- NYS Commission on Judicial Conduct
38-40 State Street
Albany, NY 12207
Phone (212) 949-8860
- Complaints against court officers
- New York City Civil Court:
(212) 791-6000
- Federally Chartered
- State Chartered
- NYS Banking Department
(800) 522-3330
Attorney General's Crime Victims Hotline
- (800) 385-3111
Bronx
- 215 East 161st Street
Bronx, NY 10451
(212) 590-2120
Manhattan
- 1 Hogan Place
New York, NY 10013
(212) 335-9000
Queens
- 125-01 Queens Blvd.
Kew Gardens, NY 11415
(718) 520-5400
To obtain a list of licensed daycare facilities within NYC or to register a complaint
- NYC Department of Health: Bureau of Daycare
2 Layfayette Street, 22nd Floor
New York, NY 10048
(212) 676-2444
Complaint Hotline: (800) 732-5207
To obtain a list of licensed daycare facilites in New York State
- NYS Department of Family Assistance: Bureau of Early Childhood Services
40 North Pearl Street, 11th Floor
Albany, NY 12243
(518) 474-9516
Public Information Office: (518) 474-9516
Disabled
- General Information
- NYS Justice Center for the Protection of People with Special Needs
(518) 549-0200Relay users, please dial Dial 7-1-1 and give the operator (518) 549-0200
To report abuse: 1-855-373-2122 (staffed 24 hours a day, 7 days a week)
To report a death: 1-855-373-2124
Fraud
- Voter Registration
- NYC Board of Elections
(800) FOR VOTE
[(800) 367-8683]
NYS:
- Complaints
- Complaints: NYS Department of Education: Office of Professional Discipline
(800) 422-8106
- License Inquiries: NYS Department of Education
- Attorney General's Environmental Crimes Hotline
(800) 771-7755
- Contaminated Products and Item Pricing
- NYS Department of Agriculture and Markets
55 Hanson Place
Brooklyn, NY 11217
(718) 722-2876
- Food Stamps and Other Public Assistance Benefits
- Restaurant and Food Preparation
- Gas Stations
Price Gouging and Quality.
Other
Complaints against NYC
- Regarding City Agencies: Office of Public Advocate
- Regarding City Employees: NYC Department of Investigation
Complaints Against NYS Agencies
- New York State Office of the Comptroller: Division of Legal Services -Investigations Unit
Complaints Against Federal Agencies
- Federal Information Center
(800) 688-9889
TYY/TDD Calls for the Deaf: (800) 326-2996
Interpretation of Registration and Licensing Requirements
- NYS Police: Pistol Permits Section
Hairdressers and Cosmetologists
Food, Drug and Cosmetics Only
Hazardous Products
- U.S. Consumer Product Safety Commission (CPSC)
Product Safety Hotline: (800) 638-CPSC [2772]
- Ambulances (private and EMS, paramedics, schools)
- NYS Department of Health: EMS Program
Hospitals (including private psychiatric)
- NYS Department of Health: Hospital Program
(212) 613-4820
(800) 425-9324
Hospital Billing Arbitration
- [$60 fee, must file within 60 days (Workers Comp.) or 90 days (other)]
- Empire State Medical, Scientific and Educational Foundation, Inc
(800) 437-2234
Mental Health Clinics and State Psychiatric Hospitals
Nursing Homes
- NYS Department of Health: Patient Care Investigations
(800) 425-0316
Other Professional Health Services
Problems Other Than Billing
- NYS Department of Health: Office of Professional Medical Conduct
http://www.health.ny.gov/professionals/doctors/conduct/
(800) 663-6114
Psychiatric Institutions (including Public and Private)
- Bronx and Manhattan: Mental Hygiene Legal Service
First Judicial Department
60 Madison Avenue, 2nd Floor
New York, New York 10010
(800) 922-6457
- Dutchess, Kings, Nassau, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester Mental Hygiene Legal Service
Second Judicial Department
170 Old Country Road
Mineola, New York 11501
(800) 922-6457
Bonding Inquiries
- NYS Department of State: Division of Licensing Services
- Streets and Non-toll Bridges
- Toll Bridges and Tunnels between NYC and NJ
- Port Authority of NY and NJ
(800) 221-9903
Other Toll Bridges and Tunnels (Operated by Tri-borough Bridge and Tunnel Authority)
- NYS Department of Financial Services
(800)342-3736
- Pensions and Benefits
Wages, Salaries, Unemployment Insurance, Job Placement
Workers Compensation
NYS Workers Compensation Board
Discrimination
Elderly
Equal Housing
Eviction Emergencies
Court Action
- If tenant has been served with summons, he/she must file an answer within 5 days in the court named in the summons. The court will assist.
Housing Court for all boroughs:
- (212) 374-8407
- (212) 791-6000
Harassment
- NYS Division of Housing and Community Renewal: Landlord Harassment Enforcement Unit
Maintenance and Safety
- [Heat, hot water, lack of sanitation, unhealthy building conditions, faulty plumbing, broken elevator, windows broken]
- NYS Department of Housing and Community Renewal: Division of Code Enforcement
Public Housing and Section 8 Housing Waiting Lists and Rent
Rent and Lease Complaints (Rent Stabilized, rent control, Mitchell/Lama, State subsidized Section 8 Tenants)
Borough Offices:
Bronx
One Fordham Plaza, 2nd Floor
Bronx, New York 10458
(718) 563-5399
Brooklyn
55 Hanson Place, 7th Floor
Brooklyn, New York 11217
(718) 722-4778
Lower Manhattan: (South side of 110th and below)
25 Beaver Street, 5th Floor
New York, New York 10004
(212) 240-6010
Upper Manhattan (North side of 110th and above)
Adam Clayton Powell, Jr Office Building
163 West 125th Street, 5th Floor
New York, New York 10027
(212) 961-8930
Queens
92-31 Union Hall Street
Jamaica, New York 11433
(718) 739-6400
Staten Island
60 Bay Street, 7th Floor
Staten Island, New York 10301
(718) 816-0277
Nassau County
50 Clinton Street, 6th Floor
Hempstead, New York 11550
(516) 481-9494
Rockland County
94-96 North Main Street
Spring Valley, New York 10977
(914) 425-6575
Westchester County
55 Church Street, 3rd Floor
White Plains, New York 10601
(914) 948-4434
Rent and Lease Complaints- In Buildings of 5 or fewer units
- Consult a private attorney
Senior Citizen Rent Increase Exemptions (SCRIE)
- NYC Department of Housing Preservation and Development: Division of Rent Policy and Regulation
Sublets
- Consult a private attorney
Miscellaneous Tenant Inquiries
Complaints
- NYS Department of Education Office of Professional Discipline
(800) 443-8106
License Inquiries
New York and Bronx Counties:
Departmental Disciplinary Committee for the First Department
61 Broadway, 2nd Floor
New York, NY 10006
(212) 401-0800
Kings, Queens and Richmond Counties:
Grievance Committee for the Second and Eleventh Judicial Districts
Renaissance Plaza
335 Adams Street, Suite 2400
Brooklyn, NY 11201-3745
(718) 923-6300
Dutchess, Orange, Putnam, Rockland and Westchester Counties:
Grievance Committee for the Ninth Judicial District
399 Knollwood Road, Suite 200
White Plains, NY 10603
(914) 949-4540
Nassau and Suffolk Counties:
Grievance Committee for the Tenth Judicial District
6900 Jericho Turnpike
Syosset, NY 11791
(516) 364-7344
Albany, Broome, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Madison, Montgomery, Otsego, Rensselaer, St. Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Sullivan, Tioga, Tompkins, Ulster, Warren and Washington Counties:
Attorney Grievance Committee
Third Judicial Department
286 Washington Avenue Ext.
Suite 200
Albany, NY 12203
Herkimer, Jefferson, Lewis, Oneida, Onondaga and Oswego Counties:
Grievance Committee for the Fifth Judicial District
Syracuse Square
465 South Salina Street
Syracuse, NY 13202
(315) 471-1835
Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates Counties:
Grievance Committee for the Seventh Judicial District
Atttorney Grievance Committee
50 East Avenue, Suite 404
Rochester, NY 14604-2206
(585) 530-3180
Fax: (585) 530-3191
Allegany, Cattaraugus, Chautauqua, Erie, Genessee, Niagara, Orleans and Wyoming Counties:
Grievance Committee for the Eighth Judicial District
1036 Ellicott Square Building
Buffalo, NY 14203
(716) 858-1190
Lawyers - Referrals Organizations
Indigent People Only
- (Civil and Central Administration)
Legal Aid Society
90 Church Street
New York, NY 10038
(212) 577-3300
(Criminal Matters)
- Legal Aid Society
80 Layfayette Street
New York, NY 10013
(212) 577-3300
All Callers:
New York State Bar Association - Lawyer Referrals and Information Services
(800) 342-3661
(518) 487-5709 - In the Albany Area
State Licenses
City Licenses
Corporate Filings
- NYS Department of State: Division of Corporations - Certification Unit
Automated Information Line: (516) 473-2492
Inquiries
Provider Fraud
- NYS Department of Law: Medicaid Fraud Control Unit
28 Liberty Street
New York, NY 10005
(212) 417-5300
Recipient Fraud
Fraud
- Department of Health and Human Services: Office of Investigation
Jacob K. Javits Federal Building (Regional Office)
26 Federal Plaza, Suite 3835
New York, New York 10278
Office Number: 212-264-2560Hubert H. Humphrey Building
Toll Free Call Center: 1-877-696-6775
200 Independence Avenue, SW
Washington, DC 20201
Inquiries
Within NYS
Other counties in NYS
Interstate
- NYS Department of Health: Patient Care Investigations
Price Gouging and Quality
- Parking Violations Bureau Helpline:
(718) 422-7800 (in state)
(800) 813-9183 (Out of State)
(718) 802-3555 (TTY)
- You may also contact:
NYC Department of Investigations
Licensing Inquiries
- NYC Department of Building: Master Plumbers License Board
Complaints Against
- NYC Department of Buildings: Office of Investigations, Audits and Discipline
Complaints Against
Air, Hazardous Waste, Industrial Waste and Noise
Environmental Crimes - (chemical, oil or solid waste dumping or spilling; dangerous handling of chemical wastes; other hidden or unlawful pollution activities)
- NYC Department of Transportation: Highway Maintenance
Vacant Land (offered on Installment Sales Basis to NYS Residents)
- NYS Secretary of State
- US Department of Housing and Urban Development
- Interstate Land Sales Registration
Inquiries (About AFDC, HEAP, Eviction Emergency Assistance, etc.)
Legal Advice
- Legal Aid Societ
90 Church Street
New York, NY 10038
(212) 577-3300
Fraud
- NYC Human Resources Administration: Bureau of Complaints and Fraud Investigations
Real Estate Appraisers and Brokers
Adoption Records, NYC
Birth and Death Certificates, NYC (from Jan 1, 1910)
Birth and Death Certificates NYS (excluding NYC)
Adoption Records, NYC
Social Security
Private Schools
- NYS Education Department: Bureau of Propietary School Supervision
School Districts
- New York State Office of the Comptroller: Division of Investigation
- Legal Advice on S.S.I., Social Security, Wills, etc
- Legal Aid Society
90 Church Stree
New York, NY 10038
(212) 577-3300
Rent Assistance
- See Landlord/Tenant/SCRIE
Other Inquiries
NYC:
NYS:
- Attorney General's Environment Page
NYC:
NYS:
Information on How to Use The Court
- New York Public Interest Research Group: Small Claims Court Action Center
(212) 349-6460
NYC Civil Court General Information
(212) 791-6000
Complaints
License Inquiries
- NYS Department of Education
(800) 442-8106
Mini-Storage
Storage Warehouse
Complaints-Licensed and Un-licensed programs in place
License Inquiries
Descriptive Advertising and Price Labeling
- NYS Department of Taxation and Finance: Taxpayers Assistance Bureau Hotline:
(800) 225-5829
- Consumer Complaints: NYC Taxi and Limousine Commission
Gas, Electric, Telephone Billing and Water
- NYS Public Service Commission
- http://www.dps.ny.gov/
- Note: Contact the company first
If consumer has not lost money
- Federal Trade Commission: Division of Marketing Practices
Also contact:
- Direct Marketing Association: Telephone Preference Service
P.O. Box 9014
Farmingdale, New York 11735
(212) 768-7277
Inquiries About Dangers
Complaints about the Private Workplace.
Complaints by Public Employees
- NYS Department of Labor
- Public Employee Safety and Health Bureau
- NYS Department of Motor Vehicles: Registration
- NYS Department of Motor Vehicles Call Center
(518) 474-0841
Moving Violations
- In NYC, Rochester, Buffalo and Suffolk
- NYS Department of Motor Vehicles: Traffic Violations Bureau, Plea Unit
- In other counties
- Contact the local office listed on the ticket
- Traffic Violations Bureau Automated Information Line:
(718) 488-5710
City Subways and Buses
Staten Island Ferry Traffic and Private Bus Lines
(212) CALL DOT
[(212) 225-5368]
L.I. Railroad, Metro North, SIRTA, MSBA, MABSTOA, NYC Transit Authority
Fraud, Abuse and Complaints Hotline:
(800) MTA IG4U
[(800) 682-4448]
Airports, PATH train, Port Authority Bus Station
- US Department of Veteran Affairs
- Veterans Services Division
(800) 827-1000
Complaints
License Inquiries
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