Complaints for Other Agencies

Please use the following addresses, phone numbers, and webpages to contact an agency regarding a specific problem or question that is outside the Attorney General Office's jurisdiction. This list is not exhaustive but merely an attempt to put you in contact with other agencies to help solve your problem. Thank you.

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Appliances/Major Household

For Industry Sponsored Assistance contact:

Major Appliance Consumer Action Panel
20 N Wacker Drive
Chicago, Illinois 60606

Architects and Landscape Architects

Complaints
NYS Department of Education: Office of Professional Discipline

License Inquiries
NYS Department of Education

Art Fraud

Federal Trade Commission

Attorneys - Complaints Against

New York State Bar Association

Attorneys - Referrals Organizations

Indigent People Only

Civil and Central Administration	Criminal Matters
Legal Aid Society 90 Church Street New York, NY 10038 (212) 577-3300	Legal Aid Society 80 Lafayette Street New York, NY 10013 (212) 577-3300

All Callers

New York State Bar Association

Attorneys - Reimbursement of Contested Fees

Client Security Fund

Auctions

NYC Department of Consumer Affairs

Banks

NYS Banking Department
(877) 226-5697 (877)-BANKNYS

Boats

American Boat Builders and Repairers Assoc.

Bottle Return

NYS Department of Environmental Conservation

Business Permits

New York State Governor's Office of Regulatory Reform

Cable Television

NYS Public Service Commission
(800) 342-3377

Career Counseling

NYC Department of Consumer Affairs

Cars

Repairs Generally

Within 90 days or 3,000 miles from the date car was last in the shop
NYS Department of Motor Vehicles: Vehicle Safety Division
If the 90 days expired and car was bought used
NYS Department of Motor Vehicles: Vehicle Safety Division
If the 90 days expired and the car is new
AUTOCAP - Greater NY Dealer's Association

Safety Problems and Recall Information

To obtain information or report dangerous defects:
National Highway Traffic Safety Administration
Auto Safety Hotline: (800) 424-9393

Cemeteries - Public

NYS Department of State, Division of Cemeteries

Charities

The New York Sate Attorney General's Charities Page

Check Cashing Services

NYS Banking Department
(800) 522-3300

Children

Abuse and Neglect Hotline
(800) 342-3720

National Center for Missing and Exploited Children
(800) THE LOST
(800) 743-5677

Children and Pregnant Women

Nutrition, Immunizations, Evaluations

NYS Department of Health: Women, Infants and Children Program
WIC hotline - (800) 522-5006

Contractors

NYC Department of Consumer Affairs

Court System

Information on cases and pending litigation

New York City Civil Court
(212) 791-6000

Complaints against individual judges

NYS Commission on Judicial Conduct
38-40 State Street
Albany, NY 12207
Phone (212) 949-8860

Complaints against court officers

New York City Civil Court
(212) 791-6000

Credit Unions

Federally Chartered

National Credit Union Administration

State Chartered

NYS Banking Department
(800) 522-3330

Crime

Attorney General's Crime Victims Hotline
(800) 385-3111

Bronx
215 East 161st Street
Bronx, NY 10451
(212) 590-2120

Manhattan
1 Hogan Place
New York, NY 10013
(212) 335-9000

Queens
125-01 Queens Blvd.
Kew Gardens, NY 11415
(718) 520-5400

Crime Victims Compensation

Crime Victims Board

Customs

US Customs Service

Broker Regulation and Licensing

http://www.cbp.gov/

Daycare

To obtain a list of licensed daycare facilities within NYC or to register a complaint

NYC Department of Health: Bureau of Daycare
2 Layfayette Street, 22nd Floor
New York, NY 10048
(212) 676-2444
Complaint Hotline: (800) 732-5207

To obtain a list of licensed daycare facilites in New York State

NYS Department of Family Assistance: Bureau of Early Childhood Services
40 North Pearl Street, 11th Floor
Albany, NY 12243
(518) 474-9516
Public Information Office: (518) 474-9516

Disabled

General Information
NYS Justice Center for the Protection of People with Special Needs
(518) 549-0200
Relay users, please dial Dial 7-1-1 and give the operator (518) 549-0200
To report abuse: 1-855-373-2122 (staffed 24 hours a day, 7 days a week)
To report a death: 1-855-373-2124

Driving Schools

NYS Department of Motor Vehicles

Elections

Fraud

NYS Board of Elections

Voter Registration

NYC Board of Elections
(800) FOR VOTE
[(800) 367-8683]

NYS

NYS Board of Elections

Electricians

Complaints

NYC Department of Buildings: Office of Investigations, Audits and Discipline

Employment Agencies

Complaints

NYC Department of Consumer Affairs

Engineers

Complaints

NYS Department of Education: Office of Professional Discipline
(800) 422-8106

License Inquiries

New York's Professional Misconduct Enforcement System

Environment

Attorney General's Environmental Crimes Hotline
(800) 771-7755

Food

Contaminated Products and Item Pricing

NYS Department of Agriculture and Markets
55 Hanson Place
Brooklyn, NY 11217
(718) 722-2876

Food Stamps and Other Public Assistance Benefits

NYC Human Resources Administration

Restaurant and Food Preparation

NYC Department of Health

Funeral Homes

NYS Department of Health: Funeral Directing Section

Gambling

NYC Police Department: Vice Enforcement Division

Gasoline

Gas Stations

NYC Department of Consumer Affairs: Department of Weights and Measures

Price Gouging and Quality

Attorney General Or NYS Public Service Commission

Other

NYC Department of Consumer Affairs

Going-Out-Of-Business Sales

NYC Department of Consumer Affairs

Government

Complaints Against NYC

Regarding City Agencies: Office of Public Advocate

Regarding City Employees: NYC Department of Investigation

Complaints Against NYS Agencies

New York State Office of the Comptroller: Division of Legal Services - Investigations Unit

Complaints Against Federal Agencies

Federal Information Center (800) 688-9889

TYY/TDD Calls for the Deaf: (800) 326-2996

Guns

Interpretation of Registration and Licensing Requirements

NYS Police: Pistol Permits Section

Hairdressers and Cosmetologists

NYS Department of State

Hazardous Products

Food, Drug and Cosmetics Only

Food and Drug Administration

Hazardous Products

U.S. Consumer Product Safety Commission (CPSC)
Product Safety Hotline: (800) 638-CPSC [2772]

Health Care

Ambulances (private and EMS, paramedics, schools)

NYS Department of Health: EMS Program

Hospitals (including private psychiatric)

NYS Department of Health: Hospital Program
(212) 613-4820
(800) 425-9324
Product Safety Hotline: (800) 638-CPSC [2772]

Hospital Billing Arbitration

[$60 fee, must file within 60 days (Workers Comp.) or 90 days (other)]

Empire State Medical, Scientific and Educational Foundation, Inc (800) 437-2234

Mental Health Clinics and State Psychiatric Hospitals

NYS Office of Mental Health

Nursing Homes

NYS Department of Health: Patient Care Investigations

(800) 425-0316

Other Professional Health Services

NYS Department of Education: Office of Professional Discipline

(800) 442-8106

Problems Other Than Billing

NYS Department of Health: Office of Professional Medical Conduct

(800) 663-6114

Psychiatric Institutions (including Public and Private)

Bronx and Manhattan:
Mental Hygiene Legal Service
First Judicial Department

60 Madison Avenue, 2nd Floor
New York, New York 10010
(800) 922-6457

Dutchess, Kings, Nassau, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester:
Mental Hygiene Legal Service
Second Judicial Department

170 Old Country Road
Mineola, New York 11501
(800) 922-6457

Health Clubs

Bonding Inquiries

NYS Department of State: Division of Licensing Services

Hearing Aids

NYS Department of State

Infrastructure

Streets and Non-toll Bridges

NYC Department of Transportation: Inspector Generals Office

Toll Bridges and Tunnels between NYC and NJ

Port Authority of NY and NJ
(800) 221-9903

Other Toll Bridges and Tunnels (Operated by Tri-borough Bridge and Tunnel Authority)

Metropolitan Transportation Authority: Inspector Generals Office

Insurance [Other Than Health]

NYS Department of Financial Services
(800) 342-3736

Labor

Pensions and Benefits

US Department of Labor

Wages, Salaries, Unemployment Insurance, Job Placement

NYS Department of Labor

Workers Compensation

NYS Workers Compensation Board

Landlord/Tenant

Discrimination

Office of Fair Housing and Equal Opportunity: Fair Housing Enforcement Center

Elderly

NYC Department for the Aging

Equal Housing

US Housing and Urban Development: Equal Housing Office

Eviction Emergencies

Court Action

If tenant has been served with summons, he/she must file an answer within 5 days in the court named in the summons. The court will assist.

Housing Court for all boroughs:

(212) 374-8407

(212) 791-6000

Harassment

NYS Division of Housing and Community Renewal: Landlord Harassment Enforcement Unit

Maintenance and Safety

[Heat, hot water, lack of sanitation, unhealthy building conditions, faulty plumbing, broken elevator, windows broken]

NYS Department of Housing and Community Renewal: Division of Code Enforcement

Public Housing and Section 8 Housing Waiting Lists and Rent

Level Housing and Urban Development

NYC Housing Authority

Rent and Lease Complaints (Rent Stabilized, rent control, Mitchell/Lama, State subsidized Section 8 Tenants)

NYS Department of Housing and Community Renewal

Borough Offices:

Bronx
One Fordham Plaza, 2nd Floor
Bronx, New York 10458
(718) 563-5399

Brooklyn
55 Hanson Place, 7th Floor
Brooklyn, New York 11217
(718) 722-4778

Lower Manhattan: (South side of 110th and below)
25 Beaver Street, 5th Floor
New York, New York 10004
(212) 240-6010

Upper Manhattan (North side of 110th and above)
Adam Clayton Powell, Jr Office Building
163 West 125th Street, 5th Floor
New York, New York 10027
(212) 961-8930

Queens
92-31 Union Hall Street
Jamaica, New York 11433
(718) 739-6400

Staten Island
60 Bay Street, 7th Floor
Staten Island, New York 10301
(718) 816-0277

Nassau County
50 Clinton Street, 6th Floor
Hempstead, New York 11550
(516) 481-9494

Rockland County
94-96 North Main Street
Spring Valley, New York 10977
(914) 425-6575

Westchester County
55 Church Street, 3rd Floor
White Plains, New York 10601
(914) 948-4434

Rent and Lease Complaints - In Buildings of 5 or fewer units

Consult a private attorney

Senior Citizen Rent Increase Exemptions (SCRIE)

NYC Department of Housing Preservation and Development: Division of Rent Policy and Regulation

Sublets

Consult a private attorney

Miscellaneous Tenant Inquiries

NYS Division of Housing and Community Renewal

Land Surveyors

Complaints

NYS Department of Education Office of Professional Discipline
(800) 422-8106

License Inquiries

NYS Department of Education

Lawyers - Complaints Against

New York and Bronx Counties:

Departmental Disciplinary Committee for the First Department
61 Broadway, 2nd Floor
New York, NY 10006
(212) 401-0800

Kings, Queens and Richmond Counties:

Grievance Committee for the Second and Eleventh Judicial Districts
Renaissance Plaza
335 Adams Street, Suite 2400
Brooklyn, NY 11201-3745
(718) 923-6300

Dutchess, Orange, Putnam, Rockland and Westchester Counties:

Grievance Committee for the Ninth Judicial District
399 Knollwood Road, Suite 200
White Plains, NY 10603
(914) 949-4540

Nassau and Suffolk Counties:

Grievance Committee for the Tenth Judicial District
6900 Jericho Turnpike
Syosset, NY 11791
(516) 364-7344

Albany, Broome, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Madison, Montgomery, Otsego, Rensselaer, St. Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Sullivan, Tioga, Tompkins, Ulster, Warren and Washington Counties:

Attorney Grievance Committee
Third Judicial Department
286 Washington Avenue Ext.
Suite 200
Albany, NY 12203

Herkimer, Jefferson, Lewis, Oneida, Onondaga and Oswego Counties:

Grievance Committee for the Fifth Judicial District
Syracuse Square
465 South Salina Street
Syracuse, NY 13202
(315) 471-1835

Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates Counties:

Grievance Committee for the Seventh Judicial District
Atttorney Grievance Committee
50 East Avenue, Suite 404
Rochester, NY 14604-2206
(585) 530-3180
Fax: (585) 530-3191

Allegany, Cattaraugus, Chautauqua, Erie, Genessee, Niagara, Orleans and Wyoming Counties:

Grievance Committee for the Eighth Judicial District
1036 Ellicott Square Building
Buffalo, NY 14203
(716) 858-1190

Lawyers - Referrals Organizations

Indigent People Only

Civil and Central Administration
Legal Aid Society
90 Church Street
New York, NY 10038
(212) 577-3300

(Criminal Matters)

Legal Aid Society
80 Layfayette Street
New York, NY 10013
(212) 577-3300

All Callers:

New York State Bar Association - Lawyer Referrals and Information Services
(800) 342-3661
(518) 487-5709 - In the Albany Area

License Inquiries

State Licenses

NYS Department of State

City Licenses

NYC Department of Consumer Affairs

Corporate Filings

NYS Department of State: Division of Corporations - Certification Unit Automated Information Line: (516) 473-2492

Loan Brokers - Licensed

NYS Banking Department

Lottery

NYS Division of the Lottery

Marshals

NYC Department of Investigation

Medicaid

Inquiries

NYC Human Resources Administration

Provider Fraud

NYS Department of Law: Medicaid Fraud Control Unit
28 Liberty Street
New York, NY 10005
(212) 417-5300

Recipient Fraud

NYC Human Resources Administration: Bureau of Complaint and Fraud Investigations

Medicare

Fraud

Department of Health and Human Services: Office of Investigation

Jacob K. Javits Federal Building (Regional Office)
26 Federal Plaza, Suite 3835
New York, New York 10278
Office Number: 212-264-2560

Hubert H. Humphrey Building
200 Independence Avenue, SW
Washington, DC 20201

Toll Free Call Center: 1-877-696-6775

Inquiries

NYC Human Resources Administration

Modeling

NYC Department of Consumer Affairs

Mortgage Lenders and Brokers

NYS Banking Department

Moving

Within NYS

NYS Department of Transportation: Motor Carrier Assistance Unit

Other counties in NYS

NYS Department of Transportation: Intermodal Operations Bureau

(800) 786-5368

Interstate

NYS Department of Transportation: Intermodal Operations Bureau

(800) 786-5368

Noise Pollution

NYC Department of Environmental Protection

Nursing Homes

NYS Department of Health: Patient Care Investigations

Off-Track Betting

NYS Racing and Wagering Board

Oil/Home Heating

Price Gouging and Quality

Attorney General or NYS Public Service Commission
(800) 422-8106

Parking Garages

NYC Department of Consumer Affairs

Parking Violations

Parking Violations Bureau Helpline:
(718) 422-7800 (in state)
(800) 813-9183 (Out of State)
(718) 802-3555 (TTY)

You may also contact: NYC Department of Investigations

Pawnbrokers

NYC Department of Consumer Affairs

Performing Artists

NYC Department of Consumer Affairs

Pesticides

NYS Department of Environmental Conservation

Plumbers

Licensing Inquiries

NYC Department of Building: Master Plumbers License Board

Complaints Against

NYC Department of Buildings: Office of Investigations, Audits and Discipline

Police

Complaints Against

NYC Civilian Complaint Review Board

Pollution

Air, Hazardous Waste, Industrial Waste and Noise

NYC Department of Environmental Protection
Environmental Crimes - (chemical, oil or solid waste dumping or spilling; dangerous handling of chemical wastes; other hidden or unlawful pollution activities)