DoorDash settlement details

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Restitution

New York Dashers will be eligible for restitution if both of the following are true: 

  • The Dasher made deliveries within New York state between May 2017 and September 2019.
  • DoorDash used part or all of a customer tip to pay the amount DoorDash guaranteed the Dasher at the time the Dasher accepted the delivery. 

Atticus Administration LLC (Atticus) is the official settlement administrator for payment of the restitution funds:

  • We expect Atticus will begin sending notices to eligible Dashers in April 2025.
  • Dashers will have until September 30, 2025 to file a claim.
  • Payments will be made on a bi-monthly basis, by  check, Venmo, Zelle, eMastercard, or ACH.
  • Distributions will be limited to those calculated to receive at least $10 from the settlement fund.

DoorDash payment policy

Under the settlement, DoorDash will ensure that: 

  • Dashers receive the full amount of tips that customers pay.
  • A customer tip has no effect on DoorDash’s contribution to the amount paid a Dasher on that delivery. 

DoorDash will also disclose this information about Dasher tips and Dasher pay to both Dashers and Dasher customers on the DoorDash website and on the Dasher mobile app. The information will be easily available through a hyperlink or something similar on the DoorDash app.

DoorDash pre-order disclosures

Before a Dasher chooses to accept a delivery order, DoorDash will provide, at a minimum: 

  • the estimated distance to complete the order
  • the minimum pay the Dasher will receive from DoorDash if they accept the order 

DoorDash will provide Dashers, at a minimum, a disclosure in the mobile app that explains the information that Dashers will see before choosing to accept a delivery order.

Disclosure for deliveries not subject to NYC minimum-delivery pay rules

These disclosures are for Dashers who make deliveries to which New York City minimum-pay-rate rules do not apply because they are outside of New York City (New York City rules already require this information). DoorDash will provide all of the following for each delivery, at a minimum:

  • base pay
  • amount of compensation paid by DoorDash (including a breakdown of promotional pay, bonuses, and any other type of Dasher compensation)
  • amount of the customer tip on that order

DoorDash will provide this summary of pay information to Dashers after they complete a delivery session. A session starts when Dashers make themselves available to receive orders through the Dasher app and ends when they are no longer able to receive orders through the app.

DoorDash will explain how to access this information to Dashers on the website and the mobile app.

Access to Dash History

Dash History is the breakdown between the total compensation paid by DoorDash and the total tips paid by customers through their mobile application.

Regarding Dash History, DoorDash will do all of the following: 

  • provide Dashers with the ability to view their Dash History for at least five months, but no more than 200 sessions
  • preserve Dash History and relevant delivery information (date, time, approximate distance if available, and merchant name) for four years and make that information available to Dashers upon request
  • explain how to access this information to Dashers on the website and the mobile app