Student lending
Education & Students
Note
The federal student loan COVID-19 payment pause has been extended into 2023. The repayment pause is now extended until 60 days after the federal Department of Education is permitted to implement the one-time debt relief program or its litigation is resolved. If the one-time debt relief program has not been implemented and the litigation has not been resolved by June 30, 2023, payments will resume 60 days after that. For the latest information, please visit the federal student loan COVID-19 page.
There are also new options for loan forgiveness for borrowers in public service, even if they previously did not qualify for the Public Student Loan Forgiveness (PSLF) program. For the latest information, please visit the federal student loan PSLF limited waiver page.
Student loan repayment and debt relief: a guide for New Yorkers
If you took out loans to pay for your education, you are in good company. Well over 40 million Americans have outstanding student loans. While many struggle to pay back their loans, borrowers can often take steps to improve their situation.
Student loan guide
For more information on student loan management, see these additional resources from other agencies and organizations:
- U.S. Department of Education: general information on student loans
- Federal Student Aid Information Center, 1-880-4FED-AID (433-3243), TDD 1-800-730-8913
- U.S. Consumer Financial Protection Bureau: information on loan repayment
- New York State Higher Education Services Corporation: general information on student loans
- National Consumer Law Center: Student Loan Borrower Assistance Project
If you think you have been the victim of a student loan scam, please file a complaint with our office or call 1-800-771-7755.