Attorney General James Announces Investigation into Madison County Tax Preparation and Insurance Services Firm

Clients of the Offices of Miles B. Marshall, Inc. and M. Burton Marshall Raised Concerns about Practices and Recently Disclosed Information 

NEW YORK – New York Attorney General Letitia James today announced her office’s investigation into a Madison County tax preparation and insurance services firm, the Offices of Miles B. Marshall, Inc. and M. Burton Marshall. Recent concerns raised by New York consumers who relied on the Offices of Miles B. Marshall, Inc. and M. Burton Marshall for various services have been reported to local and state law enforcement. The Office of the Attorney General (OAG) is investigating this matter and working closely with the Madison County District Attorney’s Office and other partners in law enforcement.  

“Learning that the people you entrust with your finances and investments may be misusing your hard-earned money is scary and concerning,” said Attorney General James. “My office has been notified of multiple complaints regarding potential irregularities at the Offices of Miles B. Marshall, Inc. and M. Burton Marshall, and we are committed to conducting a thorough investigation of this matter. Our investigators will continue their work, and I urge anyone who has not already contacted law enforcement regarding this matter to reach out to my office immediately.”  

Attorney General James wishes to thank the Madison County District Attorney’s Office, the Hamilton Police Department, and the New York State Police for their assistance. 

For impacted New Yorkers who have not already reached out to law enforcement, please contact

Attorney General James has been a leader in the effort to protect consumers from fraudulent tax schemes and practices. Earlier this month, she issued a consumer alert to remind New Yorkers how to protect themselves from tax scams and offered tips and information on various resources available this tax season. Also this month, Attorney General James provided tips to protect consumers and highlight deceptive tax schemes. In May 2022, Attorney General James secured $141 million for millions of Americans who were deceived by TurboTax into paying for tax services that should have been free.