Attorney General James Secures $440,000 for Denny’s Workers in Western New York
Denny’s Franchise Owners Failed to Pay More than 1,900 Workers for Shifts Spanning Over 10 Hours
NEW YORK – New York Attorney General Letitia James today secured $440,000 from Denny’s franchise owners Reveille Management, LLC (Reveille Management) and Top Line Restaurants, Inc. (Top Line Restaurants) for failing to pay their restaurant workers the full wages they were owed. Reveille Management and Top Line Restaurants, both owned by Arizona-based couple Glenn and Tina Beattie, operate Denny’s restaurants in at least five states, including 23 locations across Western New York, and employ thousands of New Yorkers as cooks, dishwashers, servers, hosts, and supervisors. An Office of the Attorney General (OAG) investigation found that these franchise owners repeatedly failed to pay more than 1,900 Denny’s workers the extra pay they were owed for long shifts, known as “spread of hours” pay, as required by New York law. As a result of OAG’s investigation, the Beatties must pay $440,000 in restitution to current and former employees whose wages were unlawfully withheld and overhaul their policies and procedures to ensure the violations do not continue.
“Denny’s workers kept these restaurants running through long days and late nights, and they deserve to be paid every dollar they earned,” said Attorney General James. “These franchise owners ignored clear wage laws and shortchanged hardworking New Yorkers. My office will continue to stand up for workers and hold employers accountable when they cheat people out of their pay.”
New York state law requires restaurant workers to receive one additional hour of pay for any workday longer than 10 hours. This “spread of hours” pay is calculated at the state’s minimum wage rate and applies by day, not by shift, meaning it covers consecutive shifts worked within a single day and includes meal breaks, rest periods, and time between shifts. Employers must provide spread of hours pay for every qualifying workday, whether or not the employee requests it.
The OAG opened an investigation in December 2024 after a Denny’s employee filed a complaint alleging the company wasn’t paying for extended shifts. After a thorough review of payroll and timekeeping records, OAG determined that since 2019, at least 1,900 workers had completed more than 20,000 shifts that qualified for spread of hours pay but had not been properly compensated. The OAG found that the franchise owners paid spread of hours wages only sporadically, usually when an employee or manager requested it. The companies also failed to notify employees of their right to spread of hours pay and did not include the requirement in their employee handbook.
As a result of OAG’s investigation, Attorney General James has secured $440,000 in restitution from Reveille Management and Top Line Restaurants for impacted workers. A settlement administrator engaged by OAG will distribute the funds directly to Denny’s workers who had qualified for spread of hours pay, providing them with the compensation they were denied. Eligible workers will be contacted by the settlement administrator via mail, email, and/or text with notices of the settlement and information on how to file a claim. The franchise owners will pay up to $40,000 in addition to the restitution amount to cover the costs of the settlement administrator. None of the settlement funds will revert to the franchise owners.
To prevent future wage violations, Attorney General James is requiring Reveille Management and Top Line Restaurants to overhaul their human resources policies and practices. The companies must:
- Provide notices to all managers and employees explaining their wage and hour policies, including the right to spread of hours pay;
- Update their employee handbook to include spread of hours requirements;
- Revise employee earnings statements to specifically identify spread of hours payments;
- Train all new and existing employees on wage and hour policies under New York and federal law, including employee rights to spread of hours pay, breaks, paid sick leave, and paid family leave;
- Conduct annual anti-harassment and anti-discrimination trainings;
- Designate a point of contact to review complaints received by OAG from current and former employees; and
- Submit regular compliance reports to OAG for three years.
The franchise owners are also forbidden from retaliating against any employees, including former or current employees who participated in OAG’s investigation. More information on the settlement can be found on OAG’s website.
"As the son of long-standing union members and someone who came up in a union job myself, I know what it means when a paycheck comes up short, and for more than 1,900 workers at 23 Denny's locations here in Western New York, it came up short for years," said Congressman Tim Kennedy. "Thanks to Attorney General James investigation, $440,000 is going back to the workers who earned it, with real action and accountability built in so it doesn't happen again. Every worker deserves to be paid for every minute they work, and I'm grateful we have an Attorney General willing to enforce that."
“The state of New York is fortunate to have a fighter the likes of Attorney General James, fighting for workers here in Western New York,” said Majority Leader Crystal People-Stokes. “Business owners are on notice: do right by your employees. Plain and simple. I applaud our Attorney General and her office for supporting Western New York workers.”
"Every worker deserves to be paid every dollar they earn, and employers have a responsibility to follow the law," said Buffalo Mayor Sean Ryan. "I'm grateful to Attorney General James and her team for standing up for Western New York workers and ensuring that nearly 2,000 employees receive the wages they were rightfully owed. Protecting workers' rights and holding employers accountable helps build a stronger economy and a fairer community for everyone.”
“Employees report to their jobs expecting to be paid fairly for the work they do every day, as the law requires, and it is always upsetting to hear when employers don’t hold up their end of the deal by cheating their employees out of the wages they’ve rightfully earned. In this case, workers were entitled to extra pay after working long shifts, compensation that was illegally withheld by their employer,” said Erie County Executive Mark C. Poloncarz. “However, Attorney General James is well-noted for her pursuit of employers found to be exploiting their workers in such ways and her vigilance once again is making a big difference for these affected employees. Thanks to her, they will be getting restitution and the employers will be paying for the settlement administrator as well. Cheating employees out of their hard-earned paychecks is unlawful and unconscionable and I thank Attorney General James for once again stepping in to protect our working men and women.”
"As a federation representing more than 145,000 union workers and retirees across this region, we applaud Attorney General James for her office's continued work to hold law-breaking employers accountable and make workers whole," said Denise Abbott, President of the Western New York Area Labor Federation, AFL-CIO. "When workers face abuse and exploitation on the job, their families and our communities suffer immeasurable harm. We are proud to stand with Attorney General James as she fights for working families across New York, returning tens of millions in stolen wages, tips, and benefits to the hardworking people who keep this state running."
This is the latest of Attorney General James’ efforts to combat exploitative labor practices. In December 2025, Attorney General James secured $45 million for underpaid home health aides. Also in December 2025, Attorney General James sued UPS for repeatedly stealing wages from thousands of seasonal and delivery workers across the state. In October 2025, Attorney General James delivered $1.4 million to New York City construction workers who faced retaliation and abuse. In July 2025, Attorney General James secured $148,000 for union workers who were denied paid sick leave. In June 2025, Attorney General James secured $400,000 for underpaid New York City school security guards. In May 2025, Attorney General James secured over $660,000 for health care workers who were recruited from abroad and coerced into exploitative contracts. In March 2025, Attorney General James secured $750,000 and critical reforms to address sexual harassment and discrimination at Con Ed. In February 2025, Attorney General James secured $16.75 million from DoorDash for cheating its delivery workers out of tips and, in January 2025, Attorney General James recovered $1.1 million for Rikers Island cleaners cheated out of fair pay.
This matter was handled by Assistant Attorney General Lawrence J. Reina, Auditor Investigator Erica Ciccarelli, and Civil Enforcement Section Chief Fiona Kaye under the supervision of Bureau Chief Karen Cacace, all of the Labor Bureau. The Labor Bureau is a part of the Division for Social Justice, which is led by Chief Deputy Attorney General Meghan Faux and overseen by First Deputy Attorney General Jennifer Levy.