Our Office
Media Center
Divisions
Resources
Charities Registry
Complaint Forms
Employment Opportunities
FAQs
Find an Attorney
Forms
Help for Homeowners
Identity Theft
Lemon Law Protections
OAG Weekly Newsletter
Offering Plan Data Search
Opinions
Publications
Registrations
Sign Up For Weekly Newsletter Email
Service of Process
Tenant’s Rights
Victims Rights
REFB Policy Memoranda
Zika Consumer Advisory
Initiatives
I-STOP
Mortgage Settlement
Conviction Review Bureau
Taxpayer Protection
Religious Rights
Immigration Services Fraud
Debt Settlement & Collection
Pennies for Charity
NY Open Government
Free Educational Programs
Animal Protection
Help For Homeowners
Human Trafficking
Secure Our Smartphone (S.O.S.)
Land Bank Community Revitalization
Volkswagen Emissions Investigation
Contact Us
Search
Local Menu
Health Care Bureau
The Health Care Bureau safeguards the rights of health care consumers statewide through investigation of and enforcement actions against insurers, providers, drug companies and other individuals and entities that engage in fraudulent, misleading, deceptive, or illegal practices in the health care market. The Bureau’s Health Care toll-free Helpline, 1-800-428-9071, provides information and assistance to thousands of New Yorkers annually, including resolution of individual consumer health-related complaints, making sure consumers and patients get access to the health care they are entitled to. The Health Care Bureau also educates New Yorkers about the rights and protections they have available to them under the Managed Care Bill of Rights and other health and consumer protection laws. In addition, the Bureau advocates for legislation and policy initiatives to enhance the rights of health care consumers and their ability to access quality, affordable care in New York State.
How the Health Care Bureau Can Help You
- We can help you challenge health insurers that won’t cover your provider costs
- We can help you navigate the complex health care system
- We can target health care organizations that have fraudulent, misleading or deceptive practices
- We provide outreach to educate New Yorkers about their health care rights
- We advocate for laws, regulations and policies that enhance the rights of health care consumers
For More Information About the Health Care Bureau
How to Reach the Health Care Bureau
- Complaint Form
- Call toll-free: 1-800-428-9071